Please contact us in advance if your tour participation becomes difficult due to unavoidable circumstances. we will introduce you some of the vacant seat at your convenience dates. Please feel free to contact us. If you cancel the bookings, please note that we will apply the following provisions.
If you cancel before 10 days prior to the tour date: No cancellation fee
If you cancel after 4 days from 9 days prior to the tour date: 30% of the tour fee
If you cancel after 2 days from 3 days prior to the tour date: 50% of the tour fee
If you cancel the day before the tour or no-show: 100% of the tour fee
In the case bad weather caused by natural disasters such as typhoons, we refund you full amount if you cancel the tour the day before 13 o'clock. If we cancel the tour in advance due to bad weather, we inform you it before the tour starts and refund you full amount. Please kindly note that the tour fee can not be refunded if the tour get stopped after the tour started.
If it is predicted to be difficult to be held the tour in the day before due to bad weather , we will cancel the tour. In this case, we will inform you via e-mail by 17:00 the day before the tour. Besides if the suddenly weather change happens, we wuold stop the tour on the day or just before the tour. If you subscribed to tour through a travel agency, the cancellation policydepends on the dealer.
If you have any other questions, please feel free to contact us.